Refund Policy

All Sales Are Final

Due to the nature of collectible products, we do not accept returns, cancellations, or exchanges unless:

• The item you received is incorrect.

• The product is defective or damaged upon delivery.

To qualify for a refund or replacement:

1. Contact us at retro613reloaded@gmail.com within 7 days of delivery.

2. Include your order number and clear photos of the issue.

3. We’ll review your request and respond within 3 business days.

Note: Factory imperfections (e.g., sealed box dents, minor wrap tears) do not qualify for refunds.

Lost or Damaged Packages

• If your package is lost or damaged in transit, contact us immediately.

• We will assist in filing a claim with the shipping provider.

• Insurance coverage (if applicable) will be used to resolve claims.

Pre-Order Cancellations

• Pre-orders are non-refundable unless there is a change in product availability or cancellation from the supplier.

• Changes to release dates are out of our control and do not qualify for refunds.

Contact for Returns or Issues

Email: retro613reloaded@gmail.com
Subject: "Order Issue – #[Your Order Number]"